Broken Joomla Extension After Updating to PHP 7.2? Read This!

Note: This post is somehow technical. Some PHP knowledge is required to understand it. After updating PHP to 7.2 on the server powering the Joomla website of a major client, we noticed that one of the modules became broken. The module was supposed to display some images with a specific size, and, while the images […]

We Are No Longer Accepting Work from Individuals / Very Small Businesses

As of January 1st, 2018, itoctopus will no longer be accepting work from individuals, or from very small businesses (less than 5 employees). Let us explain why… As you may already know, itoctopus has been serving businesses of all sizes for over a decade now. That long period of time has provided us with some […]

“Error: Could not open archive part file” Error When Updating Joomla

Yesterday morning, a client emailed us that he wasn’t able to update his Joomla website from version 3.7.5 to version 3.8.3. He told us that he was seeing an “an ajax error of some sort” after clicking on the Update Now button. We immediately thought that he had permission issues on the restore.php file, but […]

“0 – The MySQL adapter mysqli is not available” Joomla Error After Updating to PHP 7.2

Note: This post assumes that you are using WHM and EasyApache 4. If you aren’t using them but are seeing the same problem, then the heart of the solution is correct (you will need to install the proper MySQL extension, but the implementation is different). It was around 2:00 AM last Saturday when were scheduled […]

Internal Server Error After Moving a Joomla Website to Another Server

A new client called us and told us that they are seeing an Internal Server Error (Error 500) after moving their site from one server to another. They told us that they’re sure that all the files were properly moved (they zipped the Joomla website on the origin server and extracted it on the destination […]