While processing what seemed to be a very simple request from one of our clients this morning, we encountered a very weird issue. The simple request was that the client wanted a simple registration form on his website, and the weird issue was that, for an unknown reason, we were redirected to the login form everytime we tried to visit the registration URL.
Here’s what we did:
- We created a new menu item of type Registration Form.
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We set the alias of that menu item to be register.
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We visited http://www.[ourclientjoomlawebsite].com/register, but we were redirected automatically to http://www.[ourclientjoomlawebsite].com/register?view=login, which is the login page.
We checked everything – we checked whether the client had sh404SEF installed, and he didn’t. We checked the .htaccess file for weird redirects, but the client was using a very standard .htaccess file.
After a lot of investigation, we discovered that the root cause of the problem was that user registration was disabled on the website. We did the following to solve the problem:
- While in the backend of the Joomla website, we clicked on Users -> Manage (which displayed a listing of all the Joomla users).
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We clicked on Options on the top right.
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We changed the value of Allow User Registration from No to Yes.
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We saved the settings and then we tried again.
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This time it worked!
Joomla was doing the right thing by redirecting the registration page to the login page, but, in our opinion, Joomla must have warned us when we created the menu item of type Registration Form that Allow User Registration was disabled. Had it done so, it would have saved us a lot of time!
In any case, if you, our dear reader, are having the same problem on your Joomla website, where the registration page is redirecting to the login page, then make sure that Allow User Registration is enabled on your website. If it is, then try using another browser (some browsers temporarily save redirects) and see if the problem is fixed. If it still isn’t fixed, then please contact us. Our fees are super affordable, our work is super professional, and we are the friendliest developers on planet Earth.